No, we can remove up to 99% of all stains. Keep in mind that various factors play a role, such as exposure to UV light, how much time has passed, and any previous cleaning attempts. What we always promise is that we’ll do our very best to achieve the best possible result. 

In the end, no dirt will remain, but discoloration of the fabric may persist. 

Understandable that you tried to clean your mattress yourself. What you do yourself, you do better, right? In many cases, the rented machines or household products contain too much soap, aggressive chemicals or leave too much water behind. This can cause discoloration, stiff fibres or moisture damage. Drying for days and smelling musty are common consequences. Our team can often still remedy the damage with a professional extraction cleaning and probiotic aftercare. 

NOTE: damage caused cannot be removed by a cleaning. 

These delicate fabrics cannot tolerate moist cleaning because the fibers are highly sensitive. When exposed to water, they may shrink, deform, or lose their structure. In addition, there is a risk of staining, color variation, or permanent damage. These materials should only be cleaned using a dry or specialized method to ensure the fabric remains safe and beautiful. 

Yes, it’s important that the mattress is properly ventilated. So make sure to leave a window open or tilted.. 

A reliable company is a member of the FBT (Belgian Textile Care Federation) — membership is only possible with the proper insurance and qualifications. Always check that a VAT number is listed, and preferably look for genuine, positive customer reviews.